
Step 1: Ensure Safety
- Make sure the environment is safe for both you and the victim. Do not put yourself in danger.
Step 2: Call for Emergency Help
- Dial your local emergency number immediately. Shock is a medical emergency that requires professional medical treatment as soon as possible.
Step 3: Have the Person Lie Down
- If it’s safe and they are conscious, encourage the person to lie down. If possible, elevate their legs about 12 inches (30 cm) unless you suspect head, neck, back, or leg injuries, or this action causes pain.
Step 4: Check for Responsiveness
- If the person is unresponsive, check their airway, breathing, and circulation (ABCs). If necessary, begin CPR and continue until medical help arrives.
Step 5: Keep the Person Warm and Comfortable
- Use blankets or coats to keep them warm. Shock can cause a drop in body temperature, making it important to prevent further heat loss.
Step 6: Do Not Give Food or Water
- Avoid giving the person anything to eat or drink, even if they request it. If they are in shock, their body may not be able to handle intake, which could lead to choking or vomiting.
Step 7: Offer Reassurance
- Stay with the person and offer reassurance. Being in shock can be frightening, so a calm and reassuring presence can help.
Step 8: Monitor Vital Signs
- If you know how, monitor their vital signs, such as breathing rate and pulse. If they change for the worse, be ready to report this to emergency responders when they arrive.
Step 9: Prepare for Emergency Responders
- Gather any information about the person and the situation that might be helpful for the emergency responders, including any known medical history, medications, and the events leading up to the shock.
Step 10: Follow Instructions from Emergency Services
- If you’re in communication with emergency services, follow their instructions closely. They may guide you in performing specific actions before help arrives.
Remember:
- Do not move the person unnecessarily if you suspect injuries to the spine, neck, or head.
- Stay calm and composed. Your demeanor can have a significant impact on the person in shock.
- Continuous reassurance is key to helping the person stay calm.
Shock can be caused by various factors, including severe blood loss, infections, allergic reactions, burns, or trauma. The steps you take can be critical in stabilizing the person until professional medical help arrives.